PASSENGER INFORMATION AND GTFS REALTIME
Pysae generates real-time data that keeps passengers informed throughout their journey
The prominence of passenger information in the daily operations of transport services is for one simple reason: the importance of customer satisfaction and enhancing the passenger experience.
Passenger informations allows users to plan their travel with confidence, know the real-time traffic status, receive alerts for disruptions or route changes, and adjust their travel in case of potential delays or cancellations.
Pysae has a GTFS Realtime connector that allows for the sharing of your real-time transport data: route updates, vehicle positions, and service alerts.
To generate the GTFS Realtime feed, Pysae collects data on three levels: first, from the operator's theoretical data; second, from real-time data generated by the onboard app in vehicles; and finally, from contextual traffic information entered directly into the Pysae solution by the user.
From these three sources, Pysae can generate a GTFS Realtime feed via API that includes the three service elements: route updates, vehicle positions, and service alerts. The data is refreshed every 5 seconds.
It's possible for passengers to geolocate and track their bus in real-time and be informed of the actual wait times at stops. In case of unusual situations, passengers can also be notified and alerted. All this information is accessible to passengers on their preferred media.