Privacy policy

Last update : November 2022

This privacy policy explains what information we collect from our website, why we collect it, how we use it and how long we keep it.

Pysae, a company headquartered at 5, allée de la Grande Treille - 35200 Rennes (France), offers a complete solution that helps drivers, improves operations and provides real-time information to passengers, and publishes the website accessible at (“Website”).

The provision and use of the website requires the processing of certain personal data that you visit and/or transmit via the website.

Personal data means any information relating to an identified or identifiable natural person; an “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, telephone number, e-mail address, location data or online identifier.

By using the Website, you recognize and accept that Pysae processes certain personal data concerning you, as well as certain information on the use of the Website.

The purpose of this privacy policy is to describe how Pysae processes your personal data when you use the website, and to inform you of your rights in this respect. It may be updated from time to time, in particular in the event of changes to regulations concerning personal data or if we make improvements, additions or modifications to the website. The applicable version is the one accessible on the website on the day you use it.

Pysae attaches the highest importance to the security and integrity of the personal data entrusted to it. Pysae undertakes to take all necessary precautions to preserve the security of personal data and, in particular, to protect them against any accidental or illicit destruction, accidental loss, corruption, distribution or unauthorized access, as well as against any other form of illicit processing or disclosure to unauthorized persons.

You will find below the main answers to questions you may have about Pysae's personal data protection commitments:

I. Collecting personal data

Pysae is responsible for processing personal data collected via its website.

1) Which data is collected on the website?

Personal data concerning you may be collected when you browse the website, mainly your browsing data and your IP address, notably through the use of Cookies.

In addition, identification data ( last name, first name, e-mail address (professional and/or personal), telephone number, company and job title) may be transmitted to us by you from the website when you contact us via the contact forms or demo requests.

2) Why are these data collected?

The main purpose of collecting your personal data is to provide you with an optimal, efficient and personalized experience when using our website and its functionalities.

The processing of your personal data is based on your consent as well as our legitimate interest and is intended to give you access to the website and its various functionalities, to respond to your requests and inquiries, but also to improve your browsing, our services and offers, and to keep you informed of our offers and news.

You may, of course, contact us at any time to exercise your rights under the French Data Protection Act.

3) How long are personal data stored?

Pysae has defined storage periods for the personal data collected.

With regard to requests for information, contact or demonstration, your personal data is stored for a period of 36 months from our last contact.

These storage periods are applicable subject to the exercise of your rights under the Personal Data Regulations, as indicated above.

II. What are your rights?

1) How to exercise your rights

In accordance with the French Data Protection Act, you have the right to access, rectify, limit, delete and erase your personal data, as well as the right to object and the right to portability.

To exercise your rights, or to find out more on this subject, please contact our Data Protection Officer by email:

We will respond to your request within 30 days, renewable if necessary, and may request a copy of your ID for verification purposes only.

If you consider that Pysae is not complying with its obligations regarding the protection of personal data or is not responding satisfactorily to your requests, you can contact the Commission Nationale de l'Informatique et des Libertés (CNIL) via its website ( or by post (CNIL, Service des Plaintes, 3 place de Fontenoy - TSA 80715 -75334 Paris Cedex 07).

To find out more about your rights regarding the protection of personal data, please visit the CNIL website:

2) Where do we store your data?

The servers on which Pysae processes and stores personal data are located within the European Union.

3) Are your personal data shared with third parties?

Pysae does not share your personal data with third parties.

As a result of the use of certain tools associated with the website, for example to enable the sending of automatic emails or information, certain data may be transmitted to partners located outside the European Union. A list of these partners is available on written request.

For each of these partners, Pysae requires full compliance with personal data regulations and written contractual guarantees concerning the security and confidentiality of processing.

Pysae will not otherwise disclose your personal data to third parties unless: (1) you (or your account holder acting on your behalf) request or authorize disclosure; (2) Pysae is obliged to transmit your personal data to an administrative or judicial authority (requisition); or if (3) disclosure is necessary to comply with legal and/or regulatory obligations.